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Cs Auto Care Services
001973876-P
Automotive Workshop
Open
|
Close 7:00 PM
Certificate
31
Years In business
8
Technicians
Case to case
Warranty given
Certified Mechanics
SKM Level 1 – Automotive TechnicianSKM Level 2 – Motor Vehicle TechnicianSKM Level 3 – Motor Vehicle Senior TechnicianBosch Certified Technician
Top Speciality
General Car ServiceEngine SpecialistGearbox SpecialistAir Conditioning SpecialistTyre SpecialistWheel AlignmentWheel BalancingBrake SpecialistSuspension SpecialistSteering SpecialistBattery SpecialistElectrical & WiringECU Programming / TuningComputer DiagnosticHybrid VehicleBody & PaintAccident RepairWindscreenExhaustTintingCar DetailingCar Wash
Speciality — what they're known for
General Car ServiceEngine SpecialistGearbox SpecialistAir Conditioning SpecialistTyre SpecialistWheel AlignmentWheel BalancingBrake SpecialistSuspension SpecialistSteering SpecialistBattery SpecialistElectrical & WiringECU Programming / TuningComputer DiagnosticHybrid VehicleBody & PaintAccident RepairWindscreenExhaustTintingCar DetailingCar Wash
ALL SERVICES PROVIDED — what you can book
Periodic ServiceMinor ServiceMajor ServiceEngine RepairEngine OverhaulGearbox RepairAircond ServiceBrake ServiceSuspension RepairSteering RepairTyre ReplacementWheel AlignmentWheel BalancingBattery ReplacementComputer DiagnosisPre-Purchase InspectionRoadside AssistanceTowingVehicle InspectionPickup & Delivery
Proton
Perodua
Toyota
Honda
Nissan
Mazda
Mitsubishi
Hyundai
Kia
BMW
Mercedes-Benz
Audi
Volkswagen
Volvo
Porsche
Tesla
BYD
Chery
Omoda & Jaecoo
ProtonPeroduaToyotaHondaNissanMazdaMitsubishiHyundaiKiaBMWMercedes-BenzAudiVolkswagenVolvoPorscheTeslaBYDCheryOmoda & JaecooWorkshop Equipment
-
Car Bay- 2-Post Lift
- 4-Post Lift
- Wheel Alignment Machine
- Tyre Changer
- Wheel Balancer
- Diagnostic Scanner / OBD Scanner
- Air Conditioning (A/C) Service Machine
- Brake Lathe Machine
- Engine Hoist / Crane
Facilities
-
- Free WiFi
- Air Conditioned Waiting Lounge
- Waiting Area
- Drinking Water
- Toilet
- Customer Parking
- Car Wash
- Customer Viewing Area
- Cashless Payment
- Credit Card Accepted
- Pet Friendly
Payment Methods
Cash
Debit Card
Credit Card
DuitNow QR
Online Banking
GrabPay
Touch 'n Go eWallet
Boost
ShopeePay
CashDebit CardCredit CardDuitNow QROnline BankingGrabPayTouch 'n Go eWalletBoostShopeePayContact Information
Operating Hours
Mon9:00 AM – 7:00 PM
Tue9:00 AM – 7:00 PM
Wed9:00 AM – 7:00 PM
Thu9:00 AM – 7:00 PM
Fri · Today9:00 AM – 7:00 PM
Sat9:00 AM – 6:00 PM
SunClosed
Reviews
Gan Kim Piau
2 months ago
Boss is a high skilled mechanic, but some times staff got to catch up, plenty of room for improvement.
Mini Catering
6 months ago
Very slow and welcoming face.
Bang Bang
6 months ago
Great service and direct. Sifu fixed my air-cond twice. Know and diagnose the problems well, best not to kacau and interrupt sifu's advice because you are not the actual professional here.
L kingsley
6 months ago
Taking over the public space car park. Some seems to be park for weeks. Car service business here have no shame.
Yong Qi
7 months ago
Excellent service from start to finish. The team took the time to diagnose the issue properly and kept me updated throughout. Pricing was fair and there were no hidden costs. It’s not easy to find a workshop you can trust, but this is definitely one of them.
Ws Len
9 months ago
Been collaborating with this service centre and get my cars inspected by Ray Shen for many years. His experience and expertise surpassed many qualified workshop owners, even better than authorised dealers and Artificial Intelligence.
Highly recommended.
Highly recommended.
Harshan
10 months ago
UPDATE RESPONSE TO OWNER
Your explanation here is completely different from what was actually communicated to me at your workshop. At no point did your mechanic clearly inform me that the RM50 “deposit” would only be refunded if I returned to repair the car at your shop. If that was truly a condition, it should have been stated upfront clearly and in writing, not after I asked for my refund.
Secondly, I came to your shop only to check the fault. Without properly consulting or obtaining my consent, your mechanic went ahead and replaced the plug temporarily and then informed me I had to pay RM50. The spark plug you provided was an old used plug, yet you charged RM50 for it and still refused to refund when I returned the part within just 2 days.
Only after a long argument and repeated follow-ups did you decide to return RM20 instead of the full amount. This is not how honest or professional workshops treat customers. The way this situation was handled was unfair, very poorly communicated, and extremely disappointing. Based on my experience, I strongly advise customers to be careful and read other reviews before dealing with this workshop.
I went to CS Auto Care Services to check a faulty spark plug. The mechanic confirmed that 1 out of 4 plugs was faulty and asked me to pay RM50 as a refundable deposit, clearly stating that I would get my refund once the part was returned.
When I later contacted them to return the part and request my refund, the owner called and spoke very rudely, insisting that they would only refund if I repaired my car there. That condition was never mentioned earlier, and I was not even given a receipt for the RM50.
This experience felt unfair, unprofessional, and dishonest. I definitely do not recommend this workshop.
Your explanation here is completely different from what was actually communicated to me at your workshop. At no point did your mechanic clearly inform me that the RM50 “deposit” would only be refunded if I returned to repair the car at your shop. If that was truly a condition, it should have been stated upfront clearly and in writing, not after I asked for my refund.
Secondly, I came to your shop only to check the fault. Without properly consulting or obtaining my consent, your mechanic went ahead and replaced the plug temporarily and then informed me I had to pay RM50. The spark plug you provided was an old used plug, yet you charged RM50 for it and still refused to refund when I returned the part within just 2 days.
Only after a long argument and repeated follow-ups did you decide to return RM20 instead of the full amount. This is not how honest or professional workshops treat customers. The way this situation was handled was unfair, very poorly communicated, and extremely disappointing. Based on my experience, I strongly advise customers to be careful and read other reviews before dealing with this workshop.
I went to CS Auto Care Services to check a faulty spark plug. The mechanic confirmed that 1 out of 4 plugs was faulty and asked me to pay RM50 as a refundable deposit, clearly stating that I would get my refund once the part was returned.
When I later contacted them to return the part and request my refund, the owner called and spoke very rudely, insisting that they would only refund if I repaired my car there. That condition was never mentioned earlier, and I was not even given a receipt for the RM50.
This experience felt unfair, unprofessional, and dishonest. I definitely do not recommend this workshop.
31
Years In business
8
Technicians
Case to case
Warranty given
Certified Mechanics
SKM Level 1 – Automotive TechnicianSKM Level 2 – Motor Vehicle TechnicianSKM Level 3 – Motor Vehicle Senior TechnicianBosch Certified Technician
Top Speciality
General Car ServiceEngine SpecialistGearbox SpecialistAir Conditioning SpecialistTyre SpecialistWheel AlignmentWheel BalancingBrake SpecialistSuspension SpecialistSteering SpecialistBattery SpecialistElectrical & WiringECU Programming / TuningComputer DiagnosticHybrid VehicleBody & PaintAccident RepairWindscreenExhaustTintingCar DetailingCar Wash
Speciality — what they're known for
General Car ServiceEngine SpecialistGearbox SpecialistAir Conditioning SpecialistTyre SpecialistWheel AlignmentWheel BalancingBrake SpecialistSuspension SpecialistSteering SpecialistBattery SpecialistElectrical & WiringECU Programming / TuningComputer DiagnosticHybrid VehicleBody & PaintAccident RepairWindscreenExhaustTintingCar DetailingCar Wash
ALL SERVICES PROVIDED — what you can book
Periodic ServiceMinor ServiceMajor ServiceEngine RepairEngine OverhaulGearbox RepairAircond ServiceBrake ServiceSuspension RepairSteering RepairTyre ReplacementWheel AlignmentWheel BalancingBattery ReplacementComputer DiagnosisPre-Purchase InspectionRoadside AssistanceTowingVehicle InspectionPickup & Delivery
ProtonPeroduaToyotaHondaNissanMazdaMitsubishiHyundaiKiaBMWMercedes-BenzAudiVolkswagenVolvoPorscheTeslaBYDCheryOmoda & Jaecoo
ProtonPeroduaToyotaHondaNissanMazdaMitsubishiHyundaiKiaBMWMercedes-BenzAudiVolkswagenVolvoPorscheTeslaBYDCheryOmoda & JaecooWorkshop Equipment
-
- Car Bay
- 2-Post Lift
- 4-Post Lift
- Wheel Alignment Machine
- Tyre Changer
- Wheel Balancer
- Diagnostic Scanner / OBD Scanner
- Air Conditioning (A/C) Service Machine
- Brake Lathe Machine
- Engine Hoist / Crane
Facilities
-
- Free WiFi
- Air Conditioned Waiting Lounge
- Waiting Area
- Drinking Water
- Toilet
- Customer Parking
- Car Wash
- Customer Viewing Area
- Cashless Payment
- Credit Card Accepted
- Pet Friendly
Payment Methods
CashDebit CardCredit CardDuitNow QROnline BankingGrabPayTouch 'n Go eWalletBoostShopeePay
CashDebit CardCredit CardDuitNow QROnline BankingGrabPayTouch 'n Go eWalletBoostShopeePayContact Information
Operating Hours
Mon9:00 AM – 7:00 PM
Tue9:00 AM – 7:00 PM
Wed9:00 AM – 7:00 PM
Thu9:00 AM – 7:00 PM
Fri · Today9:00 AM – 7:00 PM
Sat9:00 AM – 6:00 PM
SunClosed
Reviews
Gan Kim Piau
2 months ago
Boss is a high skilled mechanic, but some times staff got to catch up, plenty of room for improvement.
Mini Catering
6 months ago
Very slow and welcoming face.
Bang Bang
6 months ago
Great service and direct. Sifu fixed my air-cond twice. Know and diagnose the problems well, best not to kacau and interrupt sifu's advice because you are not the actual professional here.
L kingsley
6 months ago
Taking over the public space car park. Some seems to be park for weeks. Car service business here have no shame.
Yong Qi
7 months ago
Excellent service from start to finish. The team took the time to diagnose the issue properly and kept me updated throughout. Pricing was fair and there were no hidden costs. It’s not easy to find a workshop you can trust, but this is definitely one of them.
Ws Len
9 months ago
Been collaborating with this service centre and get my cars inspected by Ray Shen for many years. His experience and expertise surpassed many qualified workshop owners, even better than authorised dealers and Artificial Intelligence.
Highly recommended.
Highly recommended.
Harshan
10 months ago
UPDATE RESPONSE TO OWNER
Your explanation here is completely different from what was actually communicated to me at your workshop. At no point did your mechanic clearly inform me that the RM50 “deposit” would only be refunded if I returned to repair the car at your shop. If that was truly a condition, it should have been stated upfront clearly and in writing, not after I asked for my refund.
Secondly, I came to your shop only to check the fault. Without properly consulting or obtaining my consent, your mechanic went ahead and replaced the plug temporarily and then informed me I had to pay RM50. The spark plug you provided was an old used plug, yet you charged RM50 for it and still refused to refund when I returned the part within just 2 days.
Only after a long argument and repeated follow-ups did you decide to return RM20 instead of the full amount. This is not how honest or professional workshops treat customers. The way this situation was handled was unfair, very poorly communicated, and extremely disappointing. Based on my experience, I strongly advise customers to be careful and read other reviews before dealing with this workshop.
I went to CS Auto Care Services to check a faulty spark plug. The mechanic confirmed that 1 out of 4 plugs was faulty and asked me to pay RM50 as a refundable deposit, clearly stating that I would get my refund once the part was returned.
When I later contacted them to return the part and request my refund, the owner called and spoke very rudely, insisting that they would only refund if I repaired my car there. That condition was never mentioned earlier, and I was not even given a receipt for the RM50.
This experience felt unfair, unprofessional, and dishonest. I definitely do not recommend this workshop.
Your explanation here is completely different from what was actually communicated to me at your workshop. At no point did your mechanic clearly inform me that the RM50 “deposit” would only be refunded if I returned to repair the car at your shop. If that was truly a condition, it should have been stated upfront clearly and in writing, not after I asked for my refund.
Secondly, I came to your shop only to check the fault. Without properly consulting or obtaining my consent, your mechanic went ahead and replaced the plug temporarily and then informed me I had to pay RM50. The spark plug you provided was an old used plug, yet you charged RM50 for it and still refused to refund when I returned the part within just 2 days.
Only after a long argument and repeated follow-ups did you decide to return RM20 instead of the full amount. This is not how honest or professional workshops treat customers. The way this situation was handled was unfair, very poorly communicated, and extremely disappointing. Based on my experience, I strongly advise customers to be careful and read other reviews before dealing with this workshop.
I went to CS Auto Care Services to check a faulty spark plug. The mechanic confirmed that 1 out of 4 plugs was faulty and asked me to pay RM50 as a refundable deposit, clearly stating that I would get my refund once the part was returned.
When I later contacted them to return the part and request my refund, the owner called and spoke very rudely, insisting that they would only refund if I repaired my car there. That condition was never mentioned earlier, and I was not even given a receipt for the RM50.
This experience felt unfair, unprofessional, and dishonest. I definitely do not recommend this workshop.
